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Program Management

This section provides information, materials and ideas for starting, operating, and managing a self-help center program including intake forms, triage tools, program brochures, and staff and volunteer training materials.

General

Program Operations

Case Management Sample Materials

Volunteers/Pro Bono

Job Descriptions

Research and Evaluation

Information on programs nationwide This is an external link. Click this icon for our external linking policy.

General

Guidelines for the Operation of Self-Help Centers in California Trial Courts. Coordinated by the Task Force on Self-Represented Litigants. Released by the AOC in March 2008.

Starting a self-help center:12 Core Resources (prepared for the California Conference on Self-Represented Litigants).

Checklist for Starting a Court Based Project to Assist Self-Represented Litigants (PDF, 243 KB)

Best Practices in Court-Based Programs for the Self-Represented: Concepts, Attributes and Issues for Exploration This is an external link. Click this icon for our external linking policy. (PDF) (2006 Edition)

Operation and Expansion of Self-help Services (prepared for the California Conference on Self-Represented Litigants).

The Self-Help Friendly Court: Designed From the Ground Up to Work for People Without Lawyers, by Richard Zorza (2002) This is an external link. Click this icon for our external linking policy. (PDF)

Making the Courthouse More Accessible (PDF, 6,509 KB)

Resource Information, Brochures, and Educational Materials Available to Self-Represented Litigants and General Public (PDF, 483 KB)

Legal Services Corporation Best Practices in Self-Help This is an external link. Click this icon for our external linking policy.

Selfhelpsupport.org: Support for self-help programs This is an external link. Click this icon for our external linking policy.

Program Operations

Case Management Sample Materials

Improving Efficiency and Service in Family Courts (prepared by Judge Duryee, Superior Court of California, County of Marin, for the California Conference on Self-Represented Litigants).

Family Law Rule for Case Management for SRL Cases (DOC, KB) (Prepared by the Superior Court of California, County of Los Angeles This is an external link. Click this icon for our external linking policy.)

Notice of Case Management Conference Served with Petition (DOC, KB) (Prepared by the Superior Court of California, County of Los Angeles This is an external link. Click this icon for our external linking policy.)

Available Case Management Services Flyer (Prepared by the Superior Court of California, County of Los Angeles This is an external link. Click this icon for our external linking policy.)

Case Management Dissolution Checklist (Prepared by the Superior Court of California, County of Los Angeles This is an external link. Click this icon for our external linking policy.)

OSC Case Management Dissolution Checklist (Prepared by the Superior Court of California, County of Los Angeles This is an external link. Click this icon for our external linking policy.)

OSC Case Management Paternity Checklist (Prepared by the Superior Court of California, County of Los Angeles This is an external link. Click this icon for our external linking policy.)

Notice of Hearing to complete dissolution (prepared by the Superior Court of California, County of Los Angeles This is an external link. Click this icon for our external linking policy.)

Petitioner’s Roadmap to Success in a Dissolution (DOC, 32 KB) (prepared by Superior Court of California, County of Marin This is an external link. Click this icon for our external linking policy.)

Respondents’s Roadmap to Success in a Dissolution (DOC, 30 KB) (prepared by Superior Court of California, County of Marin This is an external link. Click this icon for our external linking policy.)

Volunteers/Pro Bono

Job Descriptions

Contract Position Description - SHC Paralegal (PDF, 70 KB) (Prepared by the Superior Court of California, County of Del Norte This is an external link. Click this icon for our external linking policy.)

Family Law Volunteers (DOC, 31 KB) (Prepared by the Superior Court of California, County of Sonoma This is an external link. Click this icon for our external linking policy.)

Court Staff Attorney I -- Job Classification (DOC, 44 KB) (prepared by the Superior Court of California, County of San Francisco This is an external link. Click this icon for our external linking policy.)

Court Staff Attorney II -- Job Classification (DOC, 41 KB)(prepared by the Superior Court of California, County of San Francisco This is an external link. Click this icon for our external linking policy.)

Senior Court Staff Attorney -- Job Classification (DOC, 44 KB) (prepared by the Superior Court of California, County of San Francisco This is an external link. Click this icon for our external linking policy.)

SHC Staff Attorney-- Job Announcement (DOC, 280 KB) (prepared by the Superior Court of California, County of San Francisco This is an external link. Click this icon for our external linking policy.)

SHC Director -- Job Announcement (PDF, 291 KB) (prepared by the Superior Court of California, County of San Francisco This is an external link. Click this icon for our external linking policy.)

Senior Court Managing Attorney-Job Description (DOC, 42 KB) (prepared by the Superior Court of California, County of Imperial This is an external link. Click this icon for our external linking policy.)

Self-Represented Litigant Facilitator-Job Description (DOC, 36 KB) (prepared by the Superior Court of California, County of Imperial This is an external link. Click this icon for our external linking policy.).

Staff Attorney-Job Description (DOC, 26 KB) (Prepared by the Superior Court of California, County of San Bernardino This is an external link. Click this icon for our external linking policy.)

Supervising Attorney-Job Description (DOC, 26 KB) (Prepared by the Superior Court of California, County of San Bernardino This is an external link. Click this icon for our external linking policy.)

Senior Attorney-Job Description (Prepared by the Superior Court of California, County of San Bernardino This is an external link. Click this icon for our external linking policy.)

Family Law Facilitator-Job Description (Prepared by the Superior Court of California, County of San Bernardino This is an external link. Click this icon for our external linking policy.)

Resource Attorney – Job Description (Prepared by the Superior Court of California, County of San Bernardino This is an external link. Click this icon for our external linking policy.)

Paralegal – Job Description (Prepared by the Superior Court of California, County of San Bernardino This is an external link. Click this icon for our external linking policy.)

Legal Process Clerk – Job Description (Prepared by the Superior Court of California, County of San Bernardino This is an external link. Click this icon for our external linking policy.)

Senior Court Clerk for Self-help Center. Prepared by 4th Judicial District Court, Minnesota Judicial Branch This is an external link. Click this icon for our external linking policy..

Bilingual Court Clerk English/Somali. Prepared by 4th Judicial District Court, Minnesota Judicial Branch This is an external link. Click this icon for our external linking policy..

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